Johnpackerjp Musical Instruments – Shipping Policy

At Johnpackerjp, we are committed to delivering your order safely, quickly, and transparently.

Delivery Range

We ship domestically and internationally to most regions worldwide. If your location has specific restrictions, our customer service team will notify you before confirming your order.

Processing & Dispatch Time

Processing does not include weekends or public holidays.

Shipping Methods & Estimated Delivery Times

Delivery times are estimates. Delays may occur due to customs, local postal service, or peak-season congestion.

We work with reliable carriers such as DHL, FedEx, UPS, and EMS. The shipping method is selected based on your order’s size, weight, and destination.

Shipping Fees

• Standard Shipping: Free worldwide – $0

• Expedited Shipping: Additional charges may apply (displayed at checkout)

Customs Duties & Taxes

• International shipments may be subject to import duties, taxes, or fees imposed by your country’s customs office.

• Buyers are responsible for paying any applicable customs duties and taxes.

• Johnpackerjp is not responsible for delays or costs caused by customs clearance procedures.

Order Tracking

Once your order is shipped, a tracking number will be sent via email. You can track your order on our website or via the carrier’s tracking portal.

Customer Support

For questions or special delivery requirements, contact our team at sales@johnpackerjp.com. We are happy to assist you.