JohnPackerJP Musical Instruments – Money-Back Guarantee

We offer a 30-day money-back guarantee on eligible products.
If you are not fully satisfied with your purchase, you may return it within 30 days of delivery for a refund.

Key Conditions:

• Item must be returned in its original condition, with all included accessories and packaging.

• Refunds are issued via the original payment method.

• Shipping costs, taxes, and duties are non-refundable.

• Custom-ordered, liquidation, or final sale items are not eligible for refund.

How to Request a Refund:

1. Contact our Customer Service at info@johnpackerjp.com or call +1 (314) 603-1741 within 30 days.

2. Complete the required Return Merchandise Authorization (RMA) form.

3. Ship the item back to the address provided after RMA approval.

We are committed to ensuring your satisfaction and providing a transparent, hassle-free return process.