Privacy Policy – Johnpackerjp Musical Instrument

At Johnpackerjp Musical Instrument, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services.

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1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, billing/shipping address, email address, phone number, and payment details when you make a purchase.

• Account Information: Login credentials if you create a customer account.

• Order Information: Purchase history and order preferences.

• Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics tools.

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2. How We Use Your Information

We only use your personal information for legitimate business purposes, including:

• Processing and delivering your orders.

• Providing customer service and responding to inquiries.

• Sending important updates about your order, delivery, or our terms and policies.

• Improving our website, services, and shopping experience.

• Complying with legal and regulatory requirements.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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3. Data Security

We implement strict technical and organizational measures to keep your data safe:

• Secure Socket Layer (SSL) encryption to protect information during transmission.

• Restricted access to personal information within our systems.

• Regular monitoring to prevent unauthorized access, alteration, disclosure, or destruction of data.

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4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core website functionality such as checkout and account login.

• Analyze site traffic and improve user experience.

• Remember your preferences and provide personalized recommendations.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

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5. Third-Party Services

We may use trusted third-party service providers (e.g., payment processors, logistics partners) to facilitate transactions and deliveries. These partners are obligated to protect your data and only use it for the services they provide.

Our website may also include links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your information.

• Withdraw consent for data processing (where applicable).

• File a complaint with local data protection authorities if you believe your rights have been violated.

To exercise these rights, please contact us via the details below.

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7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "last updated" date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

📍 Business Address:
No. 1B, Building 2-503, Mingliu Meiyu, Ziqiang Street, Zhuozhou, Baoding, Hebei, 072750, China

📧 Email: support@johnpackerjp.com
📞 Phone: +86-131-4603-1741